Data Analyst

Data Analyst is responsible for managing and optimizing the flow of data and integrations between different enterprise software platforms.  This role works closely with business units, divisions, IT team members, vendors, and external partners to ensure accurate, timely, and high-quality data is available for business reporting and analytics.  The Data Analyst will also collaborate with team members in designing and maintaining reliable data integrations and workflows that support enterprise reporting needs. 

Benefits 

• ESI covers 100% of the medical premium for all employees and families. 

• Competitive 401k match 

• Lucrative bonus potential 

• Great upward mobility for career growth 

Responsibilities 

• Improves operational data quality results by studying, evaluating, and recommending process re-design; implementing changes; contributing information and opinion to process improvement teams. 

• Provides management information by collecting, analyzing, and summarizing operating data and trends. 

• Partners with Business Analysts, data owners, and end users to design and implement technical solutions that optimize data integration and align with key business processes. 

• Support data reporting tools such as Power BI, Crystal Reports, SQL Server Stored Procedures, SQL Server Integration Services, SQL Server Reporting Services, and integrated third-party APIs. 

• Provide high-level technical assistance and support for software problems and integration projects. 

• Stay current with emerging technologies and industry best practices through continuous learning, attending relevant training or conferences, engaging with professional networks, and applying newfound knowledge to improve company systems and processes. 

• Collect, clean, and validate data from various internal and external sources. 

• Create and deliver training materials to educate end users on new reports and processes. 

Qualifications 

• Working knowledge of the following software tools Viewpoint Vista, SQL Server Reporting Services (SSRS), Integration Services (SSIS), Analysis Services (SSAS), Power BI 

• Experience with ITIL-based change management, including documenting Request for Changes (RFCs), assessing impact/risk, and supporting Change Advisory Boards (CAB) production changes.  

• At least four (4) years of IT work experience. 

• At least three (3) years' experience with analysis, testing, debugging, and troubleshooting software applications in a mission-critical production IT environment. 

• Experience supporting software integrations with third party APIs, interoperating and interfacing with diverse system and relational database platforms. 

• At least three (3) years of recent professional experience working with SQL Server Databases, Stored Procedures, Functions and Jobs; SQL Server Reporting Services; and SQL Server Integration Services. 

• Demonstrates collaboration, integrity, perseverance, reliability, respect, self-discipline, dedication and dependability. 

• Motivated and proactive, with a clear focus on continuous personal and professional growth. Takes initiative and is eager to contribute to the success of the team. 

• Strong written, oral and listening skills in order to effectively communicate with diverse audiences.   

• Lead technical training sessions, present technology demonstrations, and develop clearly written, understandable and complete user and technical project documentation. 

• Ability to comprehend, simplify and convey complex ideas clearly and concisely. 

• Ability to maintain a high level of confidentiality. 

• Experience with software integration and implementation. 

• Strong organizational skills with attention to detail, ensuring that integration processes are executed efficiently and accurately. 

• Passionate about optimizing processes and systems, constantly seeking opportunities for improvement in integration workflows and overall efficiency. 

• Capable of managing multiple integration projects simultaneously, with the ability to prioritize tasks, meet deadlines, and maintain high-quality results. 

Working Conditions 

The work environment characteristics described here are representative of what an Data Analyst will encounter while performing the essential functions of this job. 

• Fast-paced working environment. 

• The working environment may be busy and noisy. 

• Manage several projects at one time. 

• Interrupted frequently to meet the needs and requests of team members, clients, and subcontractors 

Physical Demands 

• Flexibility in working hours may be required, including evening and weekend work as needed.  

• Must be able to remain in a stationary position 50% of the time.  

• Regularly operates a computer, including keyboard, mouse, and other components including power tools.  

Travel Requirements 

• Occasional travel to remote office buildings or job sites as needed.  

Disclaimer 

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. It is ESI’s commitment to incorporate Equal Opportunity and diversity principles in all aspects of work.